Our People

It’s the people that make any business tick and at Informa this is definitely the case. As a management team we have worked very hard to keep our business a people business. We are not about slick talk; we are about getting on with the job in hand.


Our people are the shining light in our organisation. We are relentlessly customer focused and we believe that our people are the most talented innovators and thinkers within this industry.   One of our main strengths lies in our ability to build close relationships with our customers, our suppliers and more importantly with each other.

What makes us different from anyone else is our in-depth technical ability coupled with our expert knowledge, gleaned from years of hands-on experience and learning that there is no such thing as a one-size-fits-all solution.  Even basic scanning requirements vary from company to company and even between departments within the same company.   That’s what sets us apart and makes us unique; we tailor all of our information management solutions and services to fit with all of your unique business requirements.

 

 

 

Eugene Gibney

Chairman

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Eugene Gibney

Chairman

egibney@informa.ie

Eugene recently joined Informa following 12 years as Managing Director of Wincanton Records Management.  Eugene’s primary role is to assist Informa in the transition from a highly experienced scanning and Document Management business to becoming a key player in the Information Management Sector. He brings with him a wealth of knowledge and experience in the Information Management arena and is focused on quality of service to all our clients.

Tom Gilsenan

Tom Gilsenan

Sales Director

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Tom Gilsenan

Sales Director

Informa

tgilsenan@informa.ie

Tom joined Informa as Sales Director in 1996 and has overall responsibility for the sales strategy at Informa.  His paramount objective is ensuring Informa have a comprehensive view of client’s needs, delivering and exceeding expectations and improving the overall customer experience. 

Tom is highly experienced and knowledgeable in the provision of scanning services and information management solutions and has been instrumental in delivering high end complex projects to our key customers.  He liaises with the Operations Director on all projects to ensure delivery of key milestones and service quality.  Tom is also a European representative for PRISM (Professional Records and Information Services Management International) and has recently given a keynote address on Scanning Services to the Prism European Conference in London.

Niall Brunnock

Operations Director

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Niall Brunnock

Operations Director

nbrunnock@informa.ie

Niall is one of the founding directors of Informa in 1993.  As Director of Operations, Niall has overall responsibility for the Scanning Bureau and the processes utilised to deliver customer projects.  Niall has overseen all of Informa’s major scanning contracts over the past 17 years and his expertise lies in his technical knowledge and creativity in delivering a best-in-class solution.  His focus on quality processes and service deliverables, together with his hands on approach ensures every project is delivered on-time and exceeding client’s expectations.  Niall was also responsible for the introduction of our DIMMS system and internal file tracking and reporting systems, which further adds to our commitment to quality and achieving the quality standards : ISO 9001:2008 QMS & ISO 27001:2005 Information Security.

Pat Farrelly

I.T. Director

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Pat Farrelly

I.T. Director

pfarrelly@informa.ie

Pat is also one of the founding directors of Informa and in 1993 Pat became a fully qualified Zylmage Systems engineer.  As the Director of Information Technology, Pat oversees all software solutions and he has been fully certified by ZyLab for the implementation, configuration and training for the ZyImage Document Management System.  His expertise lies in his commitment to software design and customisation and delivering customer centric bespoke solutions.  His creative thinking and IT focus enables Informa to push boundaries and solve problems for our customers.  In addition, Pat’s focus on Information Security and Data Protection has enabled Informa to seek accreditation on the quality standards: ISO 9001:2008 QMS & ISO 27001:2005 Information Security.

Linda O'Connor

Services Sales Manager

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Linda O'Connor

Services Sales Manager

loconnor@informa.ie

Linda is the newest member of the Informa team and has over 15 years experience in the sales arena.  With over 12 years experience working for Eircom, one of the leading telecommunications companies in Ireland, she managed and delivered complex business solutions across various Industry sectors, including Finance, Retail, Insurance, Legal and Government departments.  Linda’s goal is to combine her account management and business development skills and continue to work with new and existing Informa clients in delivering bespoke services and solutions.   Her understanding of service delivery and customer focus ensures that all projects developed and delivered by Informa are of the highest standard and her customer’s needs are fulfilled.  Linda’s objective is to assist Informa in becoming the ‘preferred supplier’ for the delivery of Information Management services in Ireland.    

 


Karen Drummond

Karen Drummond

Quality Systems Manager

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Karen Drummond

Quality Systems Manager

kdrummond@informa.ie

Karen has been with Informa since 2004 and has been an integral part of the company’s growth and expansion to date.  As the Quality Manager, Karen has been responsible for the delivery of the key processes and procedures to ensure we achieved our ISO certification on the quality standards: ISO 9001:2008 and ISO 27001:2005 Information Management.  Her commitment to driving the processes throughout the individual departments and her attention to detail is crucial in meeting the exacting standards as laid out by Certification Europe, the only Audit organization certified to award 27001: 2008, Information Management.   Karen works with all departments within Informa and has been instrumental in ensuring  everyone in Informa understand that the quality process starts with the initial contact with a client, right through to project sign-off and delivery.