Data & Document Capture

Many enterprises continue to be restricted by content-driven, transactional business processes, much of which is slowed down by paper.

Yet increasingly, top performing organisations are automating the capture of business-critical data and enabling straight-through-processing to corresponding business systems - all of this accomplished with minimal, or no human-effort. 

To remain competitive, businesses must find ways to optimise inefficient operations by working smarter, not faster. Automated document processing solutions are one such answer.

By utilising artificial intelligence software, it is possible to deploy systems that understand and process incoming correspondence – automatically.

Incoming information, regardless of format (paper, fax, email, PDF etc), is first categorised by class or type (e.g. Invoice, Contract, Order etc) in order to secondly extract key information, and all in accordance with business process logic.

This data is then transferred to desired enterprise applications, or routed to the correct department or workflow, to continue the processing flow. Such systems think and act in a human-like manner, and as such, realise high returns-on-investment.

Common information classification and capture problems include:

  • Manual, time consuming mailroom sorting procedures
  • Physical and slow document routing internally and externally
  • Manually driven file naming conventions and filing
  • Delays to onwards business process tasks
  • Manual and resource-intensive upload of critical business data
  • Error-laden data entry procedures

Benefits of an enterprise capture software platform:

  • Digital workflows and routing, automated data processing, downstream business process improvement
  • Digital information search (full-text) and retrieval 
  • Streamlined operations, increased agility, and enhanced customer service
  • Improved data quality and more informed decision making
  • Information control and compliance 
  • Reassignment of staff to higher-value strategic and analytical tasks